Thrive Communities LLC

Privacy Policy

This Privacy Policy explains how Thrive Communities LLC (“Thrive”) collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at https://learnatthrive.com and its subdomain of https://register.learnatthrive.com

  1. Collection of Personal Information:
    We may collect personal information directly from you, for example through a web form, during an online or in-person registration, or when you contact us for assistance or with an inquiry. Personal information we collect directly from you could include first and last name, email address, and phone number, the first and last names of children who register with Thrive and their grade levels. We may use your zip code on a web form to determine the Thrive locations nearest to you, but we do not store zip code information.
  2. User Opt-In: We use information collected directly from you to provide you with our services, support, and any relevant information to the operation of Thrive. We may also use this information to promote offerings to you, including by email and text message subject to your consent.
  3. Use of Personal Information: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. In the case of an emergency, we reserve the right to contact your mobile phone even if you are opted out of the Program.
  4. Disclosure of Personal Information: We may share your email addresses, phone numbers, and other personal information with third-party service providers to facilitate our services, perform service-related functions, or assist us in analyzing how our services are used. These third-party providers include but are not limited to:
    • Email Service Providers: We use services like Twilio SendGrid to send transactional and informational emails.
    • SMS/Messaging Service Providers: We use services like Grasshopper.com to send important notifications and updates via SMS to your phone number.
    • Document Management Services: We use services like Docuseal.co to manage and securely send documents.
    • Cloud Storage Providers: We use secure cloud storage solutions to store and manage data.

    We ensure that these third-party providers comply with relevant data protection laws and implement appropriate measures to safeguard your information. For SMS and messaging services, we comply with 10DLC regulations, ensuring the secure and compliant handling of your phone numbers for messaging purposes. We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  5. Email and Text Message Communications: If you wish to unsubscribe from an email campaign, please follow the unsubscribe instructions at the bottom of any email sent from us. If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions. You may have the right to request access to the personal information we hold about you or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact kim@learnatthrive.com.
  6. Changes to this Privacy Policy: We may update this Privacy Policy at any time. Please review it periodically.
  7. Contact Information: If you have any questions about this policy or our privacy practices, please contact kim@learnatthrive.com.